Category Archives: CEO

10/12/21

CEO Shoptalk — Not Cleared In Hot

When you are calling in CAS (close air support — might be Snakes, Warthogs, fast movers, Puff the Magic Dragon — I know, dating myself) you will tell the flyboys they are “cleared hot” meaning they can bring their special brand of firepower and turn it loose on the target and that the friendlies are out of the line of fire. You are also assuring them that if you had guns firing that the gun-target line is clear.

When you are a CEO, you can never, ever clear yourself in hot when disciplining employees. Continue reading →

05/5/21

WFH >>> Return to Office Issues

As the pandemic winds down (it is, right?), persons who worked from home are returning to their original office locations. Big companies like JPMorganChase are starting to make it real.

JP Morgan Chase Bank (U.S.)

Jamie Dimon, CEO/Chairman of JPMorganChase has made his intentions clear: “I’m about to cancel all my Zoom meetings. I’m done with it.”

“Get your WFH candy asses back to work. Yes, you have to commute. And, have a blessed day.”

This sentiment, it is time to go back to work, is becoming more prevalent.

Continue reading →

04/26/21

CEO Shoptalk — Initiative

When a startup reaches year three it is no longer crawling in the crawl, walk, run continuum. It has survived the danger zone (imagine Top Gun soundtrack of Danger Zone) in which most companies fail.

“Highway to the Danger Zone, CEOs. Listen up,” says Maverick.

If it is typical, it has a well developed product or service — well beyond Minimum Viable Product — and if it is in the commerce space it may have sales of as much as $10,000,000. It is likely profitable and if the growth rate continues, it will be very profitable.

With success comes a new set of problems and many times they are related to staff. Has the staff grown at the same rate as the company? Can the staff you hired when the company was a seed run this larger and more complex enterprise? It happens all the time.

Continue reading →

02/4/21

The Bananas Foster Theory of Embellishment of Success

Other day I read a statement that said, “You can’t really learn from your success.”

The thrust of the blog post was that a good kick in the teeth is often the packaging for a well taught lesson — fair play to that. Agree completely.

But when reading the “You can’t really learn from your success” sentence, I said, “Hmmm, really?”

This is because I have learned a lot of great things from success. In fact, it is — particularly given the busted teeth, bloody split lip alternative — my favorite way to learn.

Allow me to elaborate on what I call “The Bananas Foster Theory of Embellishment of Success.”

The Banana Trade

Far away and long ago, New Orleans was a center of the banana trade in which South and Central American countries exported their bananas to the United States thereby funding banana republics.

Workers unload bananas in New Orleans. Bananas Foster, one of New Orleans’ favorite desserts, is a lasting legacy of an oft-forgotten chapter in the city’s history: the banana trade, which spawned banana republics.

Continue reading →

02/2/21

The Role of the CEO In Dispute Resolution

Several years ago, I was advising a fairly inexperienced CEO — a terminal condition that everybody eventually outgrows, remember that — who found himself in the midst of a dispute in the 8/10 range — meaning it would not tank the company, but it would change the speed, trajectory, and azimuth of the company’s future progress. It was important.

There was plenty of regrettable behavior on both sides and there was an important legal issue, but it was a heated and contentious confrontation made moreso by the personalities involved. These personalities were not the CEOs’, but the management of both companies.

Push led to shove and they were on the brink of paying off some lawyer’s lake house.

They had both talked to their lawyers, but no lawyers had been unleashed. It was still solvable.

Continue reading →

01/24/21

Performance Appraisal And The PLAN

You’re a startup on your way. You are at that magic 50+ employee level at which you start to pay attention to things like Performance Appraisal. With that level of staffing, you will find out that when the tide goes out, some folks have been swimming naked — meaning not everybody is a super star.

Sure, you remember this — click on to see larger:

Business planning building blocks graphic

Continue reading →