01/13/20

Listening Until The . . . . . End

I was with a pal of mine named Charlie — no, his name is not really Charlie — and I received a call from a former CEO coaching client who is a big deal these days. BIG DEAL.

I say to Charlie, “Let me talk to this guy.” We’re sitting under a grape arbor at a restaurant drinking expensive latte that Charlie insisted on rather than good, old fashioned black coffee. Charlie has forgotten more about the CEO business than I will ever know and I was at it for 33+ years.

I start listening to the guy, the CEO — giving off the vibe of his hair on fire. Burning hair has a distinctive odor you can smell if you have 5G cell service.

“Take your time and tell me exactly what the problem is,” says I. I listen for a long time with a few “got it” type comments thrown in.

When the CEO finishes, I ask, “What else?” He remembers a few other things.

During this convo, I have whipped out my notebook and pen and taken some notes. I am sipping on my latte under the grape arbor — a pergola. The sun is on my face, a slight breeze is cooling me, I am alive and well in Austin By God Texas. Life is good. My CEO, a former client, has called me with a problem and I think I can help him. Is this a great country or what?

“What else?” I ask. He adds one last thing.

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