In life and in leadership there are things we know or we don’t know that bear on our ability to be a successful leader.

We know what we know.

We sometimes know what we don’t know.

We always don’t know what we don’t know.

The limitations of this last one — not knowing what we don’t know — can be fatal.

If one approaches the issue of running/leading a business with a framework of Vision, Mission, Strategy, Tactics, Objectives, Values, and Culture (which is a very good way to run a business) then what we know becomes very important. Continue reading →