CEO Shoptalk — Hard Conversations — How?
If you are a CEO, you will have hard conversations with your people, board, investors, shareholders sooner or later. [Love a good cliche in the morning, no?]
The nature of the conversation isn’t really important. What is important is how you prepare for it.
Pro tip: The preparation for a hard conversation will have more impact on the outcome than the actual conversation because it will set the nature of the conversation.