Cool day in the ATX and I like it. So, we are back to talking to and about CEOs. One of the most important elements of a successful company derives from the CEO’s creation of an environment of accountability.
Accountability is a two way street — the accountability of those from on high to those they serve and those served to those on high. Let me translate that: accountability goes up, down, and sideways.
Accountability? I’m confused, Big Red Car
OK, we have different levels of accountability:
1. The bosses are accountable to the workers.
2. The workers are accountable to the bosses for doing their jobs and accomplishing their objectives.
3. Everyone is accountable to their peers.
4. The CEO is uniquely accountable to the Board of Directors.
5. The Board of Directors is accountable to the shareholders and the CEO.
One point that is essential — it takes a long time to develop an all-encompassing environment of accountability, but there are elements of it that should be in place from the beginning. Let’s break it down.